"SoftSpidey", "we", "us", or "our" refers to TODO(entity): confirm the registered legal entity name (TODO(entity): confirm entity structure (e.g. private limited company, sole proprietorship)), registered at TODO(entity): confirm registered address. This document is between SoftSpidey and you, the person or organisation using our website or apps ("you").

For any question about this document, or to send a formal legal notice, email connect.softspidey@gmail.com. This is also the address for general support: connect.softspidey@gmail.com.

If you have an unresolved complaint about how we've handled your data or your account, TODO(entity): name a grievance officer can be reached at connect.softspidey@gmail.com and will acknowledge your complaint and respond within a reasonable time.

By creating an account, purchasing a licence, downloading an app, or otherwise using any SoftSpidey website or product, you agree to be bound by this document. If you don't agree, don't use the site or the app.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into this agreement, to use our products or make a purchase. If you're accepting on behalf of an organisation, you're confirming you have the authority to bind that organisation.

We may update this document from time to time. Each version carries its own version number and effective date at the top of the page, and every substantive change is listed in the changelog at the bottom. Continuing to use the product after a new version takes effect means you accept the update; where a change is material, we'll ask you to actively re-accept it.

Subject to your compliance with this document and payment of any applicable fee, SoftSpidey grants you a personal, non-exclusive, non-transferable (except as described below), revocable licence to install and use the app on the number of machines your licence covers. This is a licence to use the software, not a sale — we retain all ownership of the app itself.

You may use the app for your own personal or internal business purposes, on machines you own or control, for as long as your licence remains valid.

Unless the law of your jurisdiction gives you a right that can't be excluded by agreement, you may not:

• reverse engineer, decompile, or disassemble the app, or attempt to derive its source code
• redistribute, resell, sublicense, rent, lease, or lend the app or your licence key to anyone else
• remove, obscure, or alter any copyright, trademark, or other proprietary notice
• circumvent, disable, or interfere with licence validation, activation limits, or other security features
• use the app to build a competing product, or otherwise use it outside the scope of the licence granted here

Each licence activates on a limited number of machines, shown on the app's pricing page at the time of purchase. Deactivating the app on one machine frees that slot for another. We may, at our discretion, offer an add-on to increase this limit for an additional fee.

A licence is tied to the account that purchased it and isn't transferable to another person or account, except where we agree to a transfer in writing (for example, a change of business ownership).

OraKara creates karaoke tracks from audio files you provide. You confirm that you own the audio you process, or that you're otherwise authorized to use and modify it (for example, a licence, a royalty-free track, or your own recording). OraKara is a tool for processing audio you already have the right to use — it isn't a way to acquire rights you don't have.

We grant no rights in any third-party recording processed through the app, and we're not responsible for how you obtained the source audio.

OraKara separates vocals from instrumentals using machine-learning models that run on your own machine. As currently designed, audio you process stays on your device and is not uploaded anywhere as part of that processing.

You own the karaoke tracks, instrumentals, and other files OraKara generates from your own source audio, subject to whatever rights (or lack of them) you had in that source audio to begin with. Generating a file doesn't create new rights in the underlying composition or recording.

You may use OraKara's output commercially (for example, in a karaoke venue or a stream) to the same extent you're licensed to use the underlying audio commercially. OraKara doesn't grant, extend, or clear any licence for the underlying composition or recording.

You may not use OraKara to process audio you don't have the rights to, to circumvent copy protection, or to bulk-process libraries of infringing material.

Prices are shown in USD or INR depending on your location at checkout, and are one-time charges per licence, not a recurring subscription. We may change prices at any time; a price change never affects a licence you've already purchased.

Prices shown may or may not include applicable taxes, depending on your location — where tax is added, it's shown separately at checkout before you pay. You're responsible for any taxes associated with your purchase other than taxes on our own income.

An invoice for each completed purchase is available from your account's billing history. GST-registered customers in India can add their billing details before downloading an invoice so it reflects their GSTIN.

Payments are processed by Razorpay, a third-party payment processor — we never see or store your full card number, UPI PIN, or netbanking credentials. Razorpay's own terms and privacy policy govern the payment step itself. SoftSpidey receives confirmation that a payment succeeded (or failed) and the minimum billing details needed to issue an invoice.

If you believe you were charged in error, contact us first so we can look into it — see the refund policy for how. Filing a chargeback with your bank or card issuer without contacting us first may result in your licence being suspended while the dispute is investigated.

Every paid app offers a full-feature free trial with no card required, specifically so you can confirm it's right for you before paying. Because of this, we don't run an automatic refund window on completed purchases.

If something's gone wrong with a purchase — a duplicate charge, a technical problem that stopped you from using the app, or another genuine issue — email us with your order details and we'll look at it case by case. We aim to respond within a few business days.

Nothing in this policy limits any refund, cancellation, or cooling-off right that consumer protection law in your country gives you and that can't be waived by agreement. Where local law requires a different refund outcome than described above, local law controls.

The app and the site are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, to the fullest extent the law allows. SoftSpidey doesn't warrant that the app will be error-free, uninterrupted, or meet every requirement you have.

We specifically disclaim any implied warranty of merchantability, fitness for a particular purpose, and non-infringement. The free trial exists precisely so you can confirm the app suits your needs before you rely on it or pay for it.

Features we label as beta, preview, or experimental are provided for testing and feedback purposes and may be changed, limited, or removed at any time without notice.

To the fullest extent the law allows, SoftSpidey won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising out of or related to your use of (or inability to use) the app or the site, even if we've been advised of the possibility of such damages.

Where liability can't be excluded entirely, our total liability to you for any claim arising from this document or your use of the app is capped at the amount you actually paid us for the licence in question in the 12 months before the claim arose, or $50, whichever is greater.

Nothing in this section limits liability that can't be limited under applicable law, including liability for death or personal injury caused by negligence, or fraud.

You can stop using the app and close your account at any time. We may suspend or terminate your licence or account if you materially breach this document (for example, by circumventing licence limits or redistributing the app) and don't fix the breach within a reasonable time after we notify you, or immediately for serious breaches such as fraud.

On termination, your licence to use the app ends and you must stop using it and uninstall it. Termination doesn't entitle you to a refund of fees already paid, except as required by law or SoftSpidey's own refund policy.

Sections of this document that by their nature should survive termination — including restrictions on use, warranty disclaimers, limitation of liability, and governing law — continue to apply after your licence or account ends.

This document is governed by the laws of TODO(entity): confirm country/state of incorporation, without regard to conflict-of-law principles, except where a mandatory local consumer-protection law gives you rights this document cannot override.

Any dispute arising from this document or your use of SoftSpidey will first be addressed informally — contact us and we'll try to resolve it directly. If that doesn't work, the dispute is subject to the exclusive jurisdiction of the courts at TODO(entity): confirm governing law and dispute forum.

If any part of this document is found unenforceable, that part is limited or removed to the minimum extent necessary, and the rest continues in full effect.

This document (together with any product-specific terms, licence agreement, or privacy policy it links to) is the entire agreement between you and us about its subject matter, and supersedes any earlier agreement on the same subject.

You may not assign or transfer your rights under this document without our consent. We may assign this document in connection with a merger, acquisition, or sale of substantially all of SoftSpidey's assets, and will notify you if we do.

Neither party is liable for a failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, internet or infrastructure outages, or actions of government authorities.