Frequently asked questions
Pricing, licensing, and how the apps work — across the whole catalog.
Questions about pricing and licensing
Is this a subscription?
No — every app is a one-time purchase per machine, not a subscription. You pay once for a license and keep using that version and its updates; there's no recurring charge.
What does the free trial include, and does it need a card?
The trial includes every feature of the full app, with no card required to start. You download and use the real app for the trial period, then activate a license from your account when you're ready to keep it.
How many machines can one license activate?
That depends on the app and the license you buy — each app page shows the exact machine count for its license before you purchase. Some apps also offer an additional-machine add-on if you need to cover more than the base count.
Does the software work offline?
Yes — the desktop apps run entirely on your machine and don't need a network connection to work. They check in with the license server periodically in the background, and keep working through brief connectivity gaps without interrupting you.
What's the refund policy?
We don't run an automatic refund window — the free trial exists so you can confirm an app is right for you before you pay. If something's gone wrong with a purchase, email us and we'll look at it case by case.
How do I move a license to a new computer?
Deactivate the license on the old machine from inside the app's own Settings, then sign in and activate on the new one — the same license key works on any machine up to its activation limit. No need to contact support for a routine transfer.
Which payment methods and currencies are supported?
Payments are handled by Razorpay and support UPI, cards, and netbanking. Prices are shown in USD or INR depending on your location.
Where does my data go — is anything uploaded?
Your files stay on your own machine — the apps don't upload, move, or edit your original files. The only data sent to our servers is what licensing requires, like your account email and a device identifier, never the contents of your files.
How do updates work, and are they free?
Updates are delivered through the app's built-in updater and are included with your license at no extra cost. You'll be notified in-app when a new version is available.