SSoftSpidey
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Cookie Policy

A short list of every cookie this site sets: the essential ones that keep you signed in, and the optional analytics ones you can accept or decline.

Version 2026-07-29.1Effective 2026-07-29Draft — pending legal review

Who we are

"SoftSpidey", "we", "us", or "our" refers to TODO(entity): confirm the registered legal entity name (TODO(entity): confirm entity structure (e.g. private limited company, sole proprietorship)), registered at TODO(entity): confirm registered address. This document is between SoftSpidey and you, the person or organisation using our website or apps ("you").

How to contact us

For any question about this document, or to send a formal legal notice, email connect.softspidey@gmail.com. This is also the address for general support: connect.softspidey@gmail.com.

Grievance officer

If you have an unresolved complaint about how we've handled your data or your account, TODO(entity): name a grievance officer can be reached at connect.softspidey@gmail.com and will acknowledge your complaint and respond within a reasonable time.

Essential cookies

These cookies are required for the site and your account to work, and can't be switched off. We don't ask for consent to set these, because the site can't function without them.

CookiePurposeLifetime
next-auth.session-tokenKeeps you signed in to your accountSession / 30 days
Cart/checkout stateRemembers what's in your cart between steps of checkoutSession

Analytics cookies

When enabled, we use Google Analytics to understand aggregate site usage — which pages are visited, and roughly how, not who you individually are. These cookies are only set after you accept them in the cookie banner; SoftSpidey works identically whether or not you accept them.

CookiePurposeLifetime
_ga, _ga_*Google Analytics — distinguishes visitors and sessionsUp to 2 years

Governing law

This document is governed by the laws of TODO(entity): confirm country/state of incorporation, without regard to conflict-of-law principles, except where a mandatory local consumer-protection law gives you rights this document cannot override.

Dispute resolution

Any dispute arising from this document or your use of SoftSpidey will first be addressed informally — contact us and we'll try to resolve it directly. If that doesn't work, the dispute is subject to the exclusive jurisdiction of the courts at TODO(entity): confirm governing law and dispute forum.

Severability

If any part of this document is found unenforceable, that part is limited or removed to the minimum extent necessary, and the rest continues in full effect.

Entire agreement

This document (together with any product-specific terms, licence agreement, or privacy policy it links to) is the entire agreement between you and us about its subject matter, and supersedes any earlier agreement on the same subject.

Assignment

You may not assign or transfer your rights under this document without our consent. We may assign this document in connection with a merger, acquisition, or sale of substantially all of SoftSpidey's assets, and will notify you if we do.

Force majeure

Neither party is liable for a failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, internet or infrastructure outages, or actions of government authorities.

Changelog

  • 2026-07-29.1 (2026-07-29) — Initial draft, pending legal review.