"SoftSpidey", "we", "us", or "our" refers to SoftSpidey Technologies (Limited Liability Partnership (LLP)), registered at Birbhum, West Bengal, India. This document is between SoftSpidey and you, the person or organisation using our website or apps ("you").

For any question about this document, or to send a formal legal notice, email contact@softspidey.com. This is also the address for general support: contact@softspidey.com.

If you have an unresolved complaint about how we've handled your data or your account, The Grievance Officer, SoftSpidey Technologies can be reached at contact@softspidey.com and will acknowledge your complaint and respond within a reasonable time.

When you post a product review or a blog comment, you keep ownership of what you wrote, but you grant SoftSpidey a non-exclusive, royalty-free, worldwide licence to display, reproduce, and distribute it in connection with the site (for example, showing your review on the product page it's about). You confirm that you have the right to post the content, and that it doesn't infringe anyone else's rights or break the law.

We may hide or remove content that's spam, abusive, off-topic, or that we reasonably believe infringes someone's rights or breaks the law, without prior notice. Hiding your content doesn't affect your underlying licence to your app.

If you believe content on this site infringes your copyright, send a written notice to contact@softspidey.com that identifies: (1) the copyrighted work you claim is infringed, (2) the specific content and its URL, (3) your contact details, and (4) a statement that you have a good-faith belief the use isn't authorised and that the notice is accurate, given under penalty of perjury under the Indian Penal Code's provisions on false evidence.

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we'll act on a valid notice within 36 hours by removing or disabling access to the content. Whoever posted it will be notified and may dispute the takedown through the same grievance process described elsewhere in this document.

This document is governed by the laws of India, without regard to conflict-of-law principles, except where a mandatory local consumer-protection law gives you rights this document cannot override.

Any dispute arising from this document or your use of SoftSpidey will first be addressed informally — contact us and we'll try to resolve it directly. If that doesn't work, the dispute is subject to the exclusive jurisdiction of the courts at Birbhum, West Bengal.

If any part of this document is found unenforceable, that part is limited or removed to the minimum extent necessary, and the rest continues in full effect.

This document (together with any product-specific terms, licence agreement, or privacy policy it links to) is the entire agreement between you and us about its subject matter, and supersedes any earlier agreement on the same subject.

You may not assign or transfer your rights under this document without our consent. We may assign this document in connection with a merger, acquisition, or sale of substantially all of SoftSpidey's assets, and will notify you if we do.

Neither party is liable for a failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, internet or infrastructure outages, or actions of government authorities.